The Challenge
When you’re deep in building a workflow or automation on Autohive, encountering an unexpected error can be frustrating. The traditional approach to bug reporting compounds this frustration:
- Navigating to a separate feedback form interrupts your workflow
- Switching contexts makes you lose track of what you were doing
- Recreating the error scenario later is difficult and time-consuming
- Screenshots and error details get lost in the shuffle
- The momentum of productive work grinds to a halt
Many users choose to “report it later” and then forget critical details, or worse, never report the issue at all. This means bugs go undocumented, patterns go unnoticed, and platform improvements take longer.
The Autohive Solution
The Feedback Agent eliminates friction from the bug reporting process by integrating directly into your workflow. When you encounter an error, you can immediately report it without breaking your concentration.
Instant Access Within Your Workflow
Simply mention the Feedback Agent in chat while you’re working. No need to open new tabs, navigate to forms, or remember URLs. The agent is always available exactly when you need it.
Context-Aware Reporting
Attach screenshots of the error directly to your report. The agent captures the full context of what you were doing, ensuring nothing gets lost in translation when the development team reviews your submission.
Intelligent Clarification
If your initial description is unclear or missing key details, the Feedback Agent asks focused clarifying questions. This ensures your report contains all the information developers need to reproduce and fix the issue—without you having to think through every technical detail upfront.
Direct Team Delivery
Your complete bug report, including attached images and all context, is automatically sent to the development team’s Slack channel. No manual routing, no email chains, no wondering if your report was received.
Benefits
- Zero Context Switching - Report bugs without leaving your current workflow or losing focus
- Complete Documentation - Screenshots and error details are captured immediately while everything is fresh
- Faster Resolution - Developers receive actionable, well-documented reports that include all necessary context
- Reduced Frustration - Reporting becomes so easy that minor issues get documented instead of ignored
- Better Platform Quality - More comprehensive bug reports lead to faster fixes and continuous improvement
How It Works
- Encounter the Bug - While building a workflow, you hit an unexpected error
- Summon the Agent - Mention the Feedback Agent in chat without leaving your work
- Describe the Issue - Explain what happened and attach a screenshot of the error
- Answer Clarifying Questions - The agent asks one targeted question (e.g., “When did this error occur?”)
- Automatic Delivery - Your complete report is sent directly to the development team with all context preserved
Real-World Example
You’re building an automation workflow and click “Save.” Instead of saving, you see an error message. Without closing your workflow builder:
- You summon the Feedback Agent in the same chat window
- You type: “Got an error when trying to save my workflow” and paste a screenshot
- The agent asks: “Was this the first time you tried to save, or had you saved successfully before?”
- You answer: “I’d saved it successfully twice earlier today”
- The agent confirms: “Your bug report has been sent to the development team”
Total time: 30 seconds. You immediately return to your workflow, having documented the issue completely.
Getting Started
- Sign up at app.autohive.com
- Add the Feedback Agent from the marketplace
- When you encounter a bug, simply mention the agent in chat
- Describe the issue and attach any relevant screenshots
- Answer any clarifying questions
- Continue your work knowing the development team has been notified
