Actions are tasks your AI agent can perform through this integration, such as creating, finding, or updating items.
Download the content of a message attachment and return as base64. Use get_message first to get the attachment URL, then pass it to this action to download the file content.
Find conversations by recipient name, email, or subject (helper function that searches through inbox conversations)
Find an inbox by name (helper function that searches through all inboxes)
Find a teammate by name or email (helper function that searches through all teammates)
Create a new message (starts new conversation)
Reply to an existing conversation
Get details of a specific channel
Get details of a specific conversation
Get details of a specific inbox
Get details of a specific message
Get details of a specific message template
Get details of a specific teammate by their ID
List all channels in the account
List messages in a conversation
List channels for a specific inbox
List conversations from a specific inbox
List all accessible inboxes
List all message templates available
List all teammates in the company
Update conversation properties like assignee, tags, or status