The Challenge
Research is most valuable when it influences decisions across the entire organization — but most teams struggle to move insights out of Dovetail and into the tools where work actually happens:
- Insights stay siloed in Dovetail — unless someone manually exports and reformats content, research rarely makes it into project management tools, documentation, or analytics systems
- Manual export is error-prone and slow — copying and reformatting research findings takes significant effort and increases the risk of losing source context
- Downstream tools lack customer context — product tickets, documentation, and dashboards are often created without reference to existing research, leading to decisions disconnected from customer reality
- Research investment goes under-utilized — when insights can’t flow to where decisions are made, the ROI of research work diminishes significantly
The result is a disconnected stack where research exists in one system and decisions happen in another, with little bridge between them.
The Autohive Solution
The Dovetail integration allows Autohive agents to act as the bridge between your research workspace and the rest of your product stack. Agents can automatically retrieve research content from Dovetail and pass it downstream to any connected tool or workflow.
Formatted Content Retrieval
Agents retrieve insight content and raw data entries from Dovetail in markdown format — ready to be inserted directly into documentation platforms, product wikis, or reporting tools without additional formatting.
Workspace-Wide Content Access
Using Dovetail’s universal search and content retrieval capabilities, agents can access highlights, insights, data entries, and tagged content across your entire workspace — ensuring nothing is missed when feeding downstream systems.
Automated, Repeatable Workflows
Once configured, agents can run on a schedule or trigger-based basis — automatically pulling the latest research insights from Dovetail and pushing them into your downstream tools without manual intervention.
Benefits
- A truly connected research stack — Research insights flow automatically into the tools where decisions are made, from project trackers to dashboards
- Consistent research utilization — Every workflow benefits from the latest customer context, not just teams with direct Dovetail access
- Reduced manual export effort — Eliminate copy-paste workflows between Dovetail and other platforms
- Research with compounding ROI — Insights continue to generate value long after they’re first created, as they’re automatically surfaced in downstream systems
How It Works
- Connect Dovetail to Autohive — Authorize your workspace through the Autohive marketplace
- Map your downstream tools — Identify which tools in your stack should receive research insights (project management, documentation, analytics, etc.)
- Configure automated retrieval — Set up agents to retrieve specific types of insights, highlights, or data entries from Dovetail on a defined schedule or trigger
- Route content to destinations — Agents extract and format the content, then pass it into your downstream workflows via other Autohive integrations
- Monitor and iterate — Review the flow of insights across your stack and refine what gets extracted and where it goes
Getting Started
- Sign up at app.autohive.com
- Connect Dovetail through the Autohive marketplace
- Configure your agent to extract and route research insights automatically
- Build a connected research infrastructure that makes your Dovetail investment go further
