The Challenge
Product teams rely on customer research to make informed decisions, but research is only valuable if it can be found and used at the right moment. In practice, product managers face a frustrating reality:
- Research is spread across dozens of projects — interviews, surveys, usability tests, and more, all stored in different Dovetail projects
- Finding specific insights takes too long — manually sifting through transcripts and highlights to find mentions of a particular feature or pain point can take hours
- Context gets lost — by the time a product decision needs to be made, team members may not remember which project contained the most relevant customer quotes
- Evidence is under-used — valuable research exists but isn’t consistently surfaced during planning, roadmap discussions, or feature scoping
Without a faster way to access this intelligence, teams risk making decisions based on intuition rather than evidence.
The Autohive Solution
The Dovetail integration for Autohive enables AI agents to act as an always-available research assistant for your product team. Agents can query your Dovetail workspace in real time, retrieving precisely the insights you need — when you need them.
Workspace-Wide Search
Instead of manually checking each project, AI agents can conduct powerful text-based searches across all content types in your Dovetail workspace — including highlights, insights, data entries, and tagged content. Ask a question like “What do customers say about onboarding?” and get aggregated findings instantly.
Highlight and Quote Retrieval
Agents can pull customer feedback highlights and key quotes from specific research projects, complete with original source attribution and tags. This means every recommendation comes with traceable, citable evidence.
Insight Content Extraction
Beyond summaries, agents can retrieve the full content of research insights in a readable markdown format — enabling detailed analysis and ensuring nothing is overlooked when building a case for a product change.
Benefits
- Faster feature decisions — Get relevant customer evidence in seconds rather than hours of manual research
- More evidence-backed roadmaps — Every product decision can be grounded in cited customer research rather than assumption
- Broader research utilization — Insights from older projects are surfaced again when they’re relevant, preventing research from becoming stale
- Reduced bottlenecks — Product managers don’t need to wait for a researcher to pull data — agents do it on demand
How It Works
- Connect Dovetail to Autohive — Authorize your Dovetail workspace through the Autohive marketplace integration
- Configure your AI agent — Set up an agent with research retrieval capabilities and define the scope of your workspace
- Ask research questions — Query the agent using natural language (e.g., “Find all customer mentions of the checkout flow across Q3 projects”)
- Receive synthesized findings — The agent searches your workspace, retrieves relevant highlights and insights, and returns compiled, attributed results
- Act on the evidence — Use the findings directly in roadmap planning, feature specs, or stakeholder presentations
Getting Started
- Sign up at app.autohive.com
- Connect your Dovetail workspace from the Autohive marketplace
- Configure your agent with research retrieval tasks
- Deploy your agent and start querying your research in seconds
