The Challenge
A busy legal, sales, or HR team may have dozens of outstanding signature requests at any given moment. Some are waiting on a single signer. Others are time-sensitive and approaching expiration. A few may be stalled because the recipient never received the original email. Without a systematic way to manage these, agreements fall through the cracks.
- Manual monitoring of signature status across multiple requests is unsustainable at scale
- Following up with individual signers by email is time-consuming and inconsistent
- Expiring requests require manual intervention to extend, often discovered too late
- Cancelling obsolete requests requires remembering which documents are no longer relevant
The Autohive Solution
Autohive agents act as a dedicated contract operations manager, monitoring every outstanding signature request and taking intelligent action based on status and timing.
Automated Reminder Dispatch
Agents detect when a signer has had a document for longer than your configured threshold and automatically dispatch a reminder. No more manually composing follow-up emails — the agent handles it, consistently and on schedule.
Expiration Date Management
For time-sensitive agreements, agents proactively extend expiration dates based on business rules — for example, extending by 7 days if a signer hasn’t opened the document yet, while flagging requests where the signer has opened but not completed.
Intelligent Request Cancellation
When business conditions change — a deal falls through, an employee decides not to join, a vendor relationship ends — agents can automatically cancel the associated pending signature requests, keeping your document pipeline clean.
Benefits
- Eliminate manual follow-up — Automated reminders ensure no signer is forgotten without a single manual email
- Reduce expired agreements — Proactive deadline management prevents avoidable expirations
- Maintain a clean pipeline — Automatic cancellation of obsolete requests removes noise from your tracking
- Scale contract operations — Manage hundreds of concurrent signature requests with the same effort as managing ten
- Improve completion rates — Timely, consistent reminders increase the likelihood of documents being signed on schedule
How It Works
- Continuous monitoring — Agents track all outstanding Lumin PDF signature requests and their current status
- Threshold detection — Agents identify requests that have been pending beyond configured time limits
- Automated reminders — Reminder emails are dispatched automatically to signers who are overdue
- Deadline management — Agents extend or flag expiring requests based on defined business rules
- Cancellation processing — Requests tied to cancelled deals or terminated relationships are automatically withdrawn
Getting Started
- Sign up at app.autohive.com
- Connect Lumin PDF from the Autohive marketplace
- Configure your reminder thresholds and escalation rules
- Define the business events that should trigger automatic cancellations
- Deploy your agent and let it manage your entire signature request pipeline automatically
