The Challenge
SaaS companies must manage recurring billing for large customer bases with precision. When done manually, this creates significant operational drag and risk.
- Creating customer records and subscriptions individually in the Stripe dashboard doesn’t scale
- Plan upgrades, downgrades, and mid-cycle changes require careful manual intervention
- Failed payments go unaddressed, leading to involuntary churn
- Cancellation requests must be processed promptly and accurately, at period end or immediately
- Every manual step introduces the risk of billing errors that damage customer trust
The Autohive Solution
Autohive’s Stripe integration puts your entire subscription lifecycle on autopilot. Connect your workflows to Stripe and manage every stage of the customer journey programmatically.
Automated Subscription Provisioning
When a new customer signs up, automatically create their Stripe customer record, attach their payment method, apply the correct pricing tier, and activate their subscription—all without human intervention.
Seamless Plan Changes
When customers upgrade or downgrade, your workflow can instantly update their subscription in Stripe, applying proration rules and adjusting billing details in real time.
Failed Payment Recovery
Detect payment failures as they happen, retrieve updated payment methods, attach them to the customer account, and retry failed invoices automatically—reducing involuntary churn before it becomes a problem.
Controlled Cancellations
Cancel subscriptions immediately or gracefully at the end of the billing period based on business rules, ensuring customers receive full value for what they’ve paid.
Benefits
- Scales effortlessly - Handle thousands of subscription events without adding headcount
- Reduces billing errors - Automated logic applies consistent rules every time
- Cuts churn - Proactive payment recovery keeps subscribers active longer
- Saves engineering time - Automate billing ops without custom Stripe integration code
- Improves customer experience - Instant provisioning and changes, no delays
How It Works
- Trigger on signup - New user signs up in your platform, triggering a workflow
- Create customer in Stripe - Autohive creates the customer record with all required details
- Set up subscription - The correct pricing plan is applied and the subscription is activated
- Monitor and respond - Ongoing events like plan changes or payment failures trigger automated follow-up workflows
- Handle lifecycle events - Upgrades, downgrades, pauses, and cancellations are processed automatically
Getting Started
- Sign up at app.autohive.com
- Connect the Stripe integration from the Autohive marketplace
- Configure your subscription lifecycle workflows
- Deploy your agents and let billing run on autopilot
