The Challenge
Getting the right task to the right person sounds simple — but in practice it requires knowing who has capacity, who has the right skills, and who is already overloaded. When this is done manually, it’s slow, inconsistent, and often based on incomplete information.
- Tasks pile up on certain team members while others have spare capacity
- Routing decisions are made without visibility into current workload
- Specialised tasks end up with people who aren’t the best fit
- Managers spend time on assignment logistics instead of higher-value work
- Delays accumulate as tasks wait to be assigned to the right person
The Autohive Solution
Autohive brings intelligence to Trello task assignment. By retrieving current team member information and applying your custom routing logic, it automatically directs Trello cards to the right person — based on capacity, skills, role, or any other criteria you define.
Intelligent Assignment Logic
Define your routing rules once. Autohive evaluates each incoming task against those rules — considering team member availability, workload, expertise, or any data point from your workflow — and assigns the card to the optimal person.
Dynamic Workload Balancing
Rather than always routing to the same person, Autohive can distribute tasks dynamically based on current workload signals. Cards flow to whoever has the capacity to handle them right now.
Personalised Workflow Branches
Different team members may follow different processes. Autohive can trigger personalised workflow branches based on who a card is assigned to — customising what happens next based on the individual receiving the task.
Benefits
- Smarter distribution — Tasks go to the right person based on real capacity, not guesswork
- Reduced manager overhead — Routing happens automatically, freeing leaders from assignment logistics
- Faster task starts — Cards arrive with the right assignee already set
- Fairer workloads — Automated balancing prevents burnout and bottlenecks
- Better outcomes — Tasks matched to the right skills get done better and faster
How It Works
- Retrieve member data — Autohive fetches current Trello member information via the integration
- Define routing rules — Set the criteria for how tasks should be assigned (capacity, skill, role, round-robin, etc.)
- Connect your data sources — Link workload signals from connected systems to inform routing decisions
- Deploy assignment logic — Autohive evaluates each task and assigns it automatically based on your defined rules
Getting Started
- Sign up at app.autohive.com
- Connect Trello from the Autohive marketplace
- Configure your team routing rules and assignment criteria
- Deploy your agents and let intelligent routing handle task assignment automatically
