100+ AI agent use cases

Use cases for every business sector and function

Find use cases for AI agents that can transform the way you work.

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Accountants
Bookkeeping Services
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Commodities Trading
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Construction Project Management
Content Creation Studios
Credit Repair Agencies
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Function
Filter use cases:

Customer Support Centers

Operations

Customer Success & Support

Customer Effort Reduction

Create AI agents for:

Identifying high-friction support processes and recommending interventions to simplify customer journeys
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Customer Support Centers

Operations

People Operations

Case Routing & Assignment Optimization

Create AI agents for:

Analyzing inquiry content and routing tickets to optimal representatives while balancing workloads
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Customer Support Centers

Marketing & Communications

Customer Success & Support

Language Translation & Multi-Lingual Support

Create AI agents for:

Providing real-time translation assistance and ensuring technical accuracy across languages
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Customer Support Centers

Customer Success & Support

Support Channel Coordination

Create AI agents for:

Synchronizing information and maintaining conversation continuity across multiple support channels
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Customer Support Centers

Analytics & Business Intelligence

Operations

Ticket Categorization & Trend Analysis

Create AI agents for:

Automatically classifying inquiries and identifying trending issues for early warning
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Customer Support Centers

Audit & Security

Customer Success & Support

Customer Sentiment Analysis & Escalation Prediction

Create AI agents for:

Analyzing communication tone and predicting potential escalations to flag at-risk interactions
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Customer Support Centers

Operations

Performance Metrics & Quality Monitoring

Create AI agents for:

Reviewing support interactions and maintaining consistent quality standards through targeted coaching
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Customer Support Centers

Operations

Legal & Compliance

Service Level Agreement Monitoring

Create AI agents for:

Tracking SLA performance in real-time and ensuring compliance with contractual commitments
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