100+ AI agent use cases

Use cases for every business sector and function

Find use cases for AI agents that can transform the way you work.

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Accountants
Bookkeeping Services
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Commodities Trading
Compliance Monitoring Services
Construction Project Management
Content Creation Studios
Credit Repair Agencies
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Customer Support Centers
Data Analysis Consultancies
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Ecommerce Retailers
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Function
Filter use cases:

Customer Support Centers

Marketing & Communications

Customer Success & Support

Response Template Management & Personalization

Create AI agents for:

Suggesting appropriate response templates and recommending personalization opportunities for customer interactions
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Customer Support Centers

Analytics & Business Intelligence

Customer Success & Support

Voice of Customer Analysis & Insights

Create AI agents for:

Extracting key themes from support interactions and generating actionable VOC reports
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Customer Support Centers

Operations

Customer Success & Support

Customer Satisfaction Measurement & Improvement

Create AI agents for:

Automating feedback collection and analyzing satisfaction drivers to improve customer experience
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Customer Support Centers

People Operations

Operations

Agent Schedule Optimization & Adherence

Create AI agents for:

Forecasting contact volumes and optimizing staffing patterns for improved schedule adherence
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Customer Support Centers

Operations

Customer Success & Support

First Contact Resolution Enhancement

Create AI agents for:

Suggesting comprehensive solutions and providing guided troubleshooting for immediate resolution
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Customer Support Centers

Operations

Customer Success & Support

Self-Service Content Optimization

Create AI agents for:

Identifying commonly searched topics and recommending improvements to self-service content
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Customer Support Centers

Project Management

Education & Enablement

Product Update & Feature Knowledge

Create AI agents for:

Delivering targeted updates and maintaining searchable feature documentation for support teams
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Customer Support Centers

Customer Success & Support

Sales

Special Customer Management & VIP Support

Create AI agents for:

Ensuring consistent handling of high-value customers and maintaining enhanced support protocols
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